Transversal Project Manager


Multiple locations mainly Brussels area & Gent


Project Management and Business Consulting

Project description:

Our customer is currently looking for an experienced project manager to help manage 2 multiple major projects (concept, follow-up, implementation, evaluation, etc) within different domains who’s activities impact the two organisations and it’s internal and external clients.
Scope range, timing, budget management and quality are assured in accordance with internal and external processes of the company.


Primary Tasks and responsibilities
• Transversal simultaneous management of 2 projects (50%-50%)
• (front-office application) TO BE study under the lead of the Program Manager
• CRM cloud migration under the lead of the Head of Business Services & Projects Manager and the Head of IT Delivery
• Budget management for both entities and ongoing projects.
• Assist to define timeline and mile stones of the projects.
• Manage Cloud integration, migration and production within Windows environment
• Assign tasks and responsibilities to the team members within different project groups.
• Managing the risks and issues related to the delivery.
• Help clarify high-level scope and the technical synergies between the different sub-projects.
• Ensuring the compliance to standards and best practices across all projects.
• Help manage teams of internal staff and/or external contractors.
• Be proactive in proposing technical solutions and innovations.
• Reporting progress, issues, risks etc. to the customer and to both Program Managers.
• Help install a process of « project review » to make sure the continuous qualitative delivery is assured from the “lessons learned”.
• Self investment and participation to the creation of a « learning school » of the applied knowledge and tools used in the processes’ within different domains.

Secondary Tasks and responsibilities
o Promote project management activities through positive and constructive networks.
o Deploy and develop an active and consistent communication with different stakeholders.
o Assist in conflict management (tech and non-tech).
o Facilitate the operational functionality of the project groups and other stakeholders.
o Help define the roles and responsibilities of the project teams and other stakeholders.
o Follow-up on possible change and deliverables related feedback from the customer on continuous bases.

Technical skills:

Methodology/Certification requirements
• Master’s Degree in Computer Science OR equivalent through experience.
• +7 years experience in Programme/Project Management in CRM / Front-Office applications (Customer Services) and Cloud integration
• Excellent knowledge of PM strategies & Agile way of working
• Good knowledge of enterprise government tools
• Certified PRINCE2, PMI, or equivalent

Soft skills:

• Strong analytical and problem-solving skills
• Must be able to work on multiple simultaneous tasks with limited supervision
• Quick learner, motivated self-starter
• Result oriented & customer centered
• Structured / Organized
• Excellent interpersonal, communication and team collaboration skills
• High accountability and team spirit values

Language proficiencies
• FR and Dutch as mandatory bi-lingual knowledge

Contact person:

Contact name: Recruitment IT Staffing