Monitoring Integration Engineer




IT Infrastructure/support

Project description:

- We are looking for a monitoring expert who will take care of the implementation / optimization of the currently existing monitoring tools (SCOM) , as well as the integration of new technologies into the monitoring landscape.
- Create, refine, implement, document and maintain fit for purpose for successful monitoring of software and infrastructure through a full lifecycle delivery chain.
- He/she will contribute to the overall readiness of a new major platform, this in collaboration with both operational- and infrastructure teams assuring to
• Gather the requirements of the different technical teams;
• Implement in the monitoring and alerting platform;
• Enforce a continuous adapt/improve within the technical teams;
• Ensure the right alignment with the operational teams by ensuring SOP’s are delivered by the technicnal teams during hand-over.
- Provide a robust service for monitoring products deploying onto the platform. Utilise this service to validate all expected KPIs, events, alerts, action, documentation and trend analysis graphs are fit for purpose for the product and infrastructure.

Technical skills:

Business experience required:

  • Same kind of position in the last 3 year
  • Proven record of integrating infrastructure components into monitoring solutions in mid/large scale enterprises.

Technical experience required:

  • Configuration/instrumentation of a System Center Operation Manager environment (2-5 years exp. is a must)
  • Management Pack Fine tuning and Configuration (2-5 years exp. is a must)
  • Rules /Monitors Creation (2-5 years exp. is a must)
  • Integration Experience with other event management tools / incident creation (2-5 years exp. is a must)
  • Powershell scripting skills (2-5 years exp. is a must)
  • Ability to document alerts and related run-books (SOP)
  • Dashboard creation
  • Knowledge of Ivanti HEAT (ITSM) webservice integration
  • Knowledge of AppDynamics Application Performance Monitoring instrumentation

Functional experience required:

  • Excellent analytical/problem-solving skills and detail orientation
  • Scripting & Documentation
  • Knowledge of ticket creation in ITSM Tooling

Soft skills:

  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that meet customers their expectations.
  • Able to work in a multi-cultural environment
  • Sociable and Self-possessed
  • Flexible & adaptable
  • Autonomous worker
  • Languages: Dutch or French with good knowledge of the second language AND English

Contact person:

Contact name: Yves De Vocht